Senior Director, Customer Experience
Will Crocker leads the Customer Experience team at Braze, responsible for improved customer outcomes and experiences. A six-year veteran at Braze, Will previously led Customer Success where he partnered with renowned brands including Citi, Delivery Hero, Dominos, Grubhub, and SoundCloud to continually raise the bar on personalized messaging. Prior to joining Braze Will served in Teach for America. You can also find Will hitting the slopes or rooting for just about any team from Boston.